Domestic Supervisor

Key Responsibilities will include

• Attend any training as required and contribute positively to it. 
• Know where Hesley Group policies are kept and to be aware of and follow their contents. 
• Ensure that the team of Domestic Assistants carry out all work at the appropriate times, following rotas and work schedules. Allocate tasks to cover all required duties and make sure individuals are clear about their tasks and have the necessary materials and training to do them. 
• Ensure all cleaning chemicals and equipment are used and stored in a safe and effective way, dealing directly with inappropriate use or waste. Ensure that everything is stored securely in the correct place after use.
• To clearly and promptly keep any records required.
• Ensure adequate stocks of consumable materials are kept as agreed with the Domestic Manager. This includes ordering and distributing cleaning materials, reporting any discrepancies in stock levels.
• Develop positive working relationships. This involves ensuring that you work effectively with others and contribute to improving the work of the team of Domestic Operatives. You must be willing to give and receive constructive feedback aimed at developing the quality of relationships, motivation and team performance. 
• Contribute to good communication by (i) notice boards, emails, diaries (ii) attending meetings as required and; (iii) making sure you inform other people of things that are likely to be useful to them in their jobs.
• Manage the supervision and appraisal of Domestic Operatives. This will involve assessing their performance against set standards and giving feedback both informally and during regular meetings as set out in Group policy. This, along with helping individuals to identify and address their training needs, and providing on-the-job coaching is aimed at ensuring a high standard of work.
• Carry out, as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its objectives.